When looking for drivers for your box truck business, you are sure to run into a number of family members, friends, and friends of friends looking to fill the role. While it might seem like the perfect solution, it's not always the case. Hiring someone you know should not exclude them from the qualifications you look for in any other driver. This is where problems often arise. Special treatment is not an option when it comes to who will represent your company.
Hiring the right driver is one of the most important decisions you’ll make as a box truck business owner. Your driver represents your brand on the road, at delivery sites, and to customers. A skilled and dependable driver keeps your operations smooth, reduces liability, and helps you build a trustworthy reputation. So how do you find the perfect fit? Here’s what you need to know.
1. Define Your Needs Clearly
Start with clarity. Are you looking for a CDL or non-CDL driver? Will they be responsible for loading and unloading freight? Are deliveries local, regional, or long-distance? Having a clear job description helps attract candidates who are qualified and serious about the role.
2. Prioritize Experience and a Clean Driving Record
A clean Motor Vehicle Report (MVR) is non-negotiable. You want someone with a history of safe driving — ideally with prior experience driving box trucks. Look for drivers who understand DOT regulations, basic vehicle maintenance, and route efficiency. Their experience could save you money on training, insurance, and potential incidents.
3. Evaluate Work Ethic and Attitude
Skills can be taught, but reliability and attitude are harder to change. A great driver shows up on time, communicates well, respects company property, and handles customer interactions professionally. Whether you're running local courier services or Amazon Relay loads, your driver should reflect your company’s values.
4. Conduct Practical and Personality Assessments
If possible, test their driving skills with a hands-on evaluation. Pay attention to how they handle tight turns, parking, backing up, and load security. At the same time, assess how they interact with you and your team — do they ask questions, seem detail-oriented, and show professionalism?
5. Do Thorough Background Checks
Always run background checks and contact former employers. You need to verify reliability, work history, and any red flags. This step is essential to ensure you're not bringing on someone who might cost you business or damage your brand’s credibility.
6. Offer a Competitive Package
Good drivers are in high demand. Offering competitive pay, consistent hours, and incentives for performance and safety will help you attract and retain top talent. Consider fuel bonuses, route completion bonuses, or even monthly recognition awards.
Your driver isn’t just a set of hands on the wheel — they’re the face of your company. Taking time to find the right person can reduce turnover, improve service quality, and drive long-term business success. With a solid hiring process in place, your box truck business is in good hands — and on the road to growth.